Ismail, Ahmed. <br/><br/>
Front office operations and management / 
Ahmed Ismail. 
 - Albany, NY :  Delmar Thomson Learning,  c2001. 
 - xix, 355 pages:  illustrations;  25 cm. 
<br/><br/> Includes index  
<br/><br/><label>ISBN: </label>0766823431  RM254.91 
<br/><br/><label>LCCN: </label>2001047674 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.<br/>Hotel management.
<br/><br/><label>Index Terms--Curriculum Objective: </label>--SOP
<br/><br/><label>LC Class. No.: </label>TX911.3.F75  / I86 2001 
<br/><br/><label>Dewey Class. No.: </label>647.94/068